Quality and environmental policy
The Scarlett Group places particular emphasis on the quality of its products and services and on improving the environment.
Our intention is to provide state-of-the-art solutions, professional equipment and cleaning services, with quality that meets the customer's expectations. Customer satisfaction is our primary objective and a prerequisite for market success.
Our objectives are:
- maintaining and improving the Integrated Quality and Environmental Management System,
- compliance with the requirements of ISO 14001, ISO 9001
- continuous improvement of the services provided,
- identifying customer expectations and monitoring customer satisfaction,
- continuing to develop the company,
- conducting operations in such a way as to prevent and reduce waste generation and the rational management of energy carriers,
- implementation by employees of the tasks assigned by the quality management and environmental management system,
- reducing the number of complaints,
- improving the competence and awareness of employees with regard to the equipment they use and the environmental impact of their activities.
